Privacy Policy
This Privacy Policy sets forth the manner in which Estimating Company (“we,” “our,” or “us”) collect, use, maintain, and disclose information collected from users (each, a “User”) of the website (“Site”). This Privacy Policy applies to the Site and all products and services offered by Us, including plumbing estimating and takeoff services.
We respect our users’ privacy and will take all reasonable steps to protect it. Accessing or using the Site shall be deemed as your acceptance of the data practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, do not use the Site.
1. Information We Collect
We gather information from users to provide you with accurate plumbing estimates and takeoff services for our improvement purposes. These include:
1.1 Personal Information
Personal information includes any information that may identify you, such as but not limited to:
- Name
- Address
- E-mail address
- Phone number
- Payment information
- Business information (e.g., business name and tax identification number)
The information may be gathered either when you are filling out forms on our Site, when registering for an account, or in any correspondence with us.
1.2 Non-Personal Information
Information that is not personal can’t distinguish any particular individual. It may consist of:
- Browser type and version
- IP address
- Device information
- Referring URLs
- Pages viewed on our Site
- Time and date of visits
- Operating system
- Location data (if applicable)
We use non-personal data to improve the functionality and user experience on our Site.
1.3. Cookies and tracking technologies
Our Site may use cookies, web beacons, and other tracking technologies to personalize your experience, track your interaction with the Site and to collect data regarding Site traffic and usage. Cookies are small files stored on your device. Cookies enable us to identify certain preferences associated with your device, which helps us improve the function of the Site.
You can manage cookie preferences through your browser settings, but disabling cookies may affect your experience on the Site.
2. How We Use Your Information
We use the personal information we collect from you for various purposes, including but not limited to:
2.1 To Render Plumbing Estimating and Takeoff Services
We use your personal information to prepare and provide plumbing estimating and takeoff services, including plumbing project cost estimations, based on the personal information you provide.
2.2 To Communicate With You
We may send a response to your inquiries, service progress updates, and other marketing communications to your contact details. You will always be able to opt out of any marketing communications by following any unsubscribe link provided within those messages or by contacting us directly.
2.3 Processing Payments
We use your payment information to process payments for services rendered. Your financial information is handled securely and will not be stored locally longer than required for processing a transaction.
2.4 To Improve Our Services
We may analyze the Site’s use to find areas that should be improved upon and optimize the user experience.
2.5 To Comply with Legal Obligations
We may use your information to honor applicable laws, regulations, or legal processes, including responding to subpoenas, court orders, or other requests from law enforcement or government entities.
3. How We Protect Your Information
We employ reasonable measures to protect your personal information against unauthorized access, alteration, or disclosure. For example, we use encryption technologies, secure servers, and access controls. However, given that no data transmission over the Internet can be guaranteed to be 100% secure, we cannot guarantee the security of the information you transmit to our Site.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with the following parties:
4.1 Service Providers
We might share your information with trusted third-party service providers to assist us in running our business, including, but not limited to, payment processors, cloud storage providers, and IT support services. The service providers are contractually obligated to use your information solely for the purpose of providing services to us and are obliged to maintain its confidentiality.
4.2 Legal Compliance
We may share your personal data with law enforcement, regulators, or other third parties when we are legally required to do so or if we believe in good faith that such disclosure is required to protect our rights or property, to comply with applicable laws, or to prevent fraud.
4.3 Business Transfers
In the event that we merge with, are acquired by, or sell a substantial part of our assets to another company, we may transfer your personal information as one of the business’s assets. We will notify you of such a transfer and any change in the treatment of your information.
5. Third-Party Websites
Our Site may link to third-party websites or services not owned or controlled by Us. We are not responsible or liable for the privacy practices or content of such websites or services. When accessing any third-party websites or services from Our Site, please review their terms and conditions of use and privacy policies.
6. Data Retention
We maintain your personal information for as long as needed to fulfill the purposes for which it was collected, comply with legal requirements, resolve disputes, and enforce our agreements. You may request that we delete your personal information by contacting us. We will take reasonable steps to accommodate your request and delete the personal information we hold about you, subject to applicable law.
7. Your Data Rights and Choices
You have a number of rights in respect of your information. These include:
7.1 Accessing Your Information
You have the right to access the personal information we hold about you. Upon request, we will provide you with a copy of the information subject only to any legal restrictions.
7.2 Correcting Your Information
You can update or correct your personal information by contacting us directly or by using the available tools on the Site.
7.3 Deletion of Information
You may request that we delete your personal information, subject to legal and contractual obligations. We will take reasonable steps to honor your request unless the law requires the retention of the information to be reasonably necessary.
7.4 Opt-out of Marketing Communications
You can opt out of marketing communications by clicking the “unsubscribe” link contained in the marketing emails themselves or by contacting us directly.
7.5 Data Portability
You may ask us to transfer some of your information to another service provider. We will do so based on the law.
You can find out how to contact us for this purpose at the end of these terms.
8. Children’s Privacy
Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children. We will either delete the account of a child under 13, or if we are unable to verify parental consent, we will also make reasonable efforts to delete the child’s personal information from our databases.
9. Amendments to this Privacy Policy
We may modify this Privacy Policy from time to time to reflect changes to our practices or to comply with legal requirements. When we do make changes, we will update the effective date at the top of this page. We recommend you regularly review this Privacy Policy to learn of any amendments to how we handle your information.
10. Contacting Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.